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Getting started
Do I need an account?
No. The current version of GeoAll does not require registration. Saved records are stored on your device.
Which permissions does GeoAll need?
Location, Camera, Photos and Calendar are requested when their related features need them. You can manage access in iOS Settings. Refusing one permission does not block unrelated features.
Why can’t GeoAll find my location?
Check that Location Services is enabled and GeoAll has permission while you use the app. A clear view of the sky and a stable network can help. Approximate Location can reduce precision.
Exploring places
Why won’t a live camera play?
Check your connection and try another camera. A stream may be offline, region-restricted or unavailable for embedded playback. The source controls its availability. Some public video players may show ads.
How are Street View and 360° Cities different?
Street View displays street-level imagery from map providers. 360° Cities offers selected panoramic scenes of cities and landmarks. They are separate collections with different coverage and controls.
Why is Street View unavailable in a place?
Coverage depends on Apple Look Around or Google Street View availability. Not every road, city or region is covered.
A panorama is blurry or won’t load. What should I do?
Panorama files can take time to load. Try a stable connection, return to the list and open the scene again. If one scene remains unavailable, try another and report its name.
GPS Camera
How do I stamp a photo?
Open GPS Camera to capture or import a photo, choose a built-in template, review the available location and time information, then export or share the result.
Why is a photo’s location or time missing?
An imported photo may not contain valid location or date metadata. For new captures, location permission and a recent position fix are needed. Check the preview before saving.
Why can’t I save a photo?
Check available device storage and Photos access in Settings → GeoAll. If saving failed, leave the photo open and retry after resolving the issue.
Does a weather template provide live weather?
A template may include weather fields. The template alone does not guarantee current weather data. Check the information shown in the preview and do not treat a stamp as a verified weather report.
How do I keep my location private when sharing?
Review both visible stamps and available photo metadata. Remove or avoid sharing details you do not want to reveal, including precise coordinates, addresses and timestamps.
Everyday tools
Why does the compass direction move?
Magnetic accessories, nearby metal and electronics can interfere with the sensor. Move away from them and follow any iOS calibration instructions. Use compass readings for general reference.
Can I use Distance for land boundaries or engineering?
No. Map points and device locations may be inaccurate. Use professional surveying information for property boundaries and engineering work.
How do World Time and Sun Planner work?
World Time uses the selected place’s time zone. Solar results depend on the chosen location and date. Check the date and time zone before creating a calendar event.
Why doesn’t Live Traffic match the road?
Traffic data can be delayed or unavailable. Follow road signs, current conditions and official traffic guidance.
Records & privacy
How do I delete a saved item?
Use the corresponding Favorites, history or GPS photo list to remove it. Deleting local records does not delete copies already exported to Photos or Calendar.
Are my photos uploaded to GeoAll?
GeoAll does not upload your photos or local record history to a GeoAll server. External maps, address lookup and video content make necessary requests to their providers. See our Privacy Policy for details.
Troubleshooting
What should I do if a page is blank or stuck?
Check your connection, return to the previous page and try again. If needed, close and reopen GeoAll and check for available updates. Record the page name and what happened before contacting support.
What should I include in a support email?
Include your GeoAll version, device model, iOS version, the affected feature and steps to reproduce the problem. Attach a screenshot only after removing sensitive details.
Contact Support
Can’t find the answer? Send us a message.
Include your app version, iOS version and the feature involved. Please leave out passwords, identity documents and unnecessary personal details.